Troubleshooting
Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance
- Why did the sodastream FOUNTAIN™ Sparkling Drink Maker turn off / display / buttons not responding?/Pourquoi le SodaStream FOUNTAIN™ Sparkling Drink Maker s’est‑il éteint / pourquoi l’écran ou les boutons ne répondent‑ils pas ?
- Why do the 3 LEDs next to the bubbles button in the sodastream FOUNTAIN™ turn Orange?
- The CO2 indicator light in the sodastream FOUNTAIN™ is White, but I experience low fizzing level
- Why does the Status Light ring on the carbonation button of the sodastream FOUNTAIN™ flash in Orange?
- Why does the fizz strength of the beverage in the sodastream FOUNTAIN™ change even when I use the same Fizz Level?
- How can I tell if my sodastream FOUNTAIN™ Water Tank and Flavour bottle are connected properly?
- Why does my SodaStream MIX™ Sparkling Drink Maker not carbonating properly?
- How to stop the drink from bursting out after carbonation?
- Why won't the Carbonation Unit detach from the SodaStream MIX™ Sparkling Drink Maker?
- What to do if the cylinder handle is not going completely down after I insert the cylinder?
- Why is my Sodastream Sparkling Water Maker (Quick Connect Cylinder) not carbonating properly / Water is leaking?
- Why is my bottle not connecting to my Sodastream Sparkling Water Maker (Quick Connect Cylinder)?
- What to do if the cylinder handle is not going completely down after I insert the cylinder? (only with Quick Connect Cylinder mechanism)
- Why won't the carbonating flask close or lock? (DUO, E-DUO)
- Why the lights on my Electric Sodastream Sparkling Water Maker are not working? (E-DUO, E-TERRA)
- What should I do if my glass bottle broke during carbonation? (E-DUO, DUO)