Troubleshooting
Select your Sparkling Water Maker or “Cylinders & CO2” for troubleshooting assistance
- Why does my SodaStream MIX™ Sparkling Drink Maker not carbonating properly?
- How to stop the drink from bursting out after carbonation?
- Why won't the Carbonation Unit detach from the SodaStream MIX™ Sparkling Drink Maker?
- What to do if the cylinder handle is not going completely down after I insert the cylinder?
- Why is my Sodastream Sparkling Water Maker (Quick Connect Cylinder) not carbonating properly / Water is leaking?
- Why is my bottle not connecting to my Sodastream Sparkling Water Maker (Quick Connect Cylinder)?
- What to do if the cylinder handle is not going completely down after I insert the cylinder? (only with Quick Connect Cylinder mechanism)
- Why won't the carbonating flask close or lock? (DUO, E-DUO)
- Why the lights on my Electric Sodastream Sparkling Water Maker are not working? (E-DUO, E-TERRA)
- What should I do if my glass bottle broke during carbonation? (E-DUO, DUO)