Bubble bummer! Don’t worry, we’ll get you back to sparkling!
Try the steps below to get back to bubbling:
- Pull the bottle rest towards you until a click sound is heard and insert the bottle into the Snap-Lock by pushing the bottle up and back.
- Carbonate by pushing down firmly on the carbonating button for ~2 seconds, releasing, and repeating -- 3 times for light fizz, 5 times for strong fizz, and more for extra strong fizz.
- When you've reached the right carbonation level, pull the bottle towards you and remove. Remember to always fizz water before adding any flavor.
To check if you’re out of CO2, first make sure the Screw-in system Cylinder is tight enough and retighten it if necessary by twisting the cylinder to the right. If you're still not getting bubbles and if you don't hear a sputtering sound when you press the carbonating button, you may be out of CO2.
If you're out of CO2 click here to find a store near you.
For more assistance, please contact us via email or phone at 1-877-436-5866.