How do I get my SodaStream One Touch™ Sparkling Water Maker to stop leaking water?

Follow the steps below to help stop your SodaStream One Touch™ Sparkling Water Maker from overflowing: 

Step 1 - Did you fill the bottle to the fill line?

Make sure you are filling the carbonating bottle with water to the fill line only.

Step 2 - Is your bottle compatible with the SodaStream One Touch™?

Make sure your bottle is compatible with your Sparkling Water Maker. The SodaStream One Touch™ is compatible with the 1L slim carbonating bottle, the 0.5L carbonating bottle (My Only Bottle), the 1L classic carbonating bottle, and the 1L classic dishwasher safe bottle.

Step 3 - Did you insert the bottle properly?

If your bottle feels loose, remove and reinsert it. 

Step 4 - Did you fizz the water in the  right way?

Carbonate water only. Flavours should only be added after carbonation.

To carbonate, press as follows to get the desired level of your choice:
Left button (one bubble) for light fizz; Middle button (two bubbles) for medium fizz; Right button (three bubbles) for strong fizz.

  • If you are carbonating with a new cylinder, make sure you are carbonating with the light or medium fizz options only. The highest carbonation level should not be used with a new cylinder.

For more assistance, please contact us via email or phone at 1-877-436-5866.